1. Shipping Costs
- The prices for our products include 19% tax plus applicable shipping costs.
- Shipping within Germany on orders under 100€ costs 5€. For all other countries in the EU, regardless of order amount, shipping is a flat rate of 12,00€.
- Free shipping on orders over 100€ in Germany and anywhere in the EU!!!
- You will be informed of all applicable shipping costs before finalizing your order.
2. Ordering and Shipping outside the EU
If you would like to place an order and have it shipped outside the EU, please contact us by email. We will then calculate the shipping costs to your area.
3. Safe and discreet Shipping
All orders are shipped using DHL with insurance and tracking number.
Every order is packaged in a discreet unmarked box, with the return address “S.Rodenhizer”. The contents of the box are not identified on the outside packaging.
4. Delivery Time
Orders are shipped upon receipt of payment. Shipping within Germany usually takes between 1-3 business days. International shipping times vary.